Job Application
Job Details for Reference Number 17673:
Position: Operations Associate
Job Type: Direct
City: San Francisco State: CA
Start Date: (unlisted) End Date: (unlisted)
Skills Required/Preferred
Job Description
Description:
This Operations Associate position will be responsible for working with our customers, sales team and installation partners to set up new customer accounts, bring customer projects to completion, and manage the accuracy and completeness of our customer data. The ideal candidate will be personable, well-organized, detail-oriented, and capable of handling multiple activities at
once.
Responsibilities include:
Reviewing customer contracts and setting up new customer accounts
Communicating frequently with our installation partners and with customers on project status during solar system
installation§ Reviewing information submitted to utilities or solar rebate authorities for completeness and
accuracy§ Following up with installation partners and utilities on exceptions
Qualifications and Traits:
Strong project management skills
Detail-oriented, accurate, and poised under pressure
Superior communication ability, both written and verbal
Excellent computer skills including MS Word, Excel, email and web proficiency, experience with Salesforce.com a plus
1-3 years experience in a customer service or project management
Bachelors degree preferred
Location: San Franciscos Financial District. The position reports to the Director of Operations. Competitive compensation and
benefits.