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Job Title: Product Manager – Global Product Innovation

Company Name: Align Technology Inc
Location: Santa Clara, CA
Profession: Department Head or Executive

Job Description:


This position has direct ownership for the design and development of key elements of Align Technology’s product portfolio, and leads customer-driven product development efforts in both product and software.  Candidate will be responsible for transforming marketing or business requirements into impactful product features and services, and overseeing and managing the development and delivery into the marketplace.  In-market feature performance, post-launch improvements, future product enhancements and new product ideation are also areas of focus for this position..

Essential Duties and Responsibilities  include the following, other duties may be assigned:



  • Transform marketing requirements into viable and impactful products and/or product features that meet specific customer needs.  Work with cross-functional teams on creating detailed product requirements and use cases, as well as user experience requirements to ensure customer needs are met.  Understand cost and timing impacts.

  • Create (when necessary) and own business requirements documents that outline key product improvements or changes. 

  • Work closely with cross functional teams within the organization – including R&D, IT, clinical, and manufacturing to   drive product requirements through design, development, testing and launch.  Validate that the product going to market is meeting the requirements and is expected to achieve the anticipated impact.

  • Develop a deep understanding of our customers (Dentists and Orthodontists) through primary and secondary research, market visits and close sales relationships.  Incorporate this understanding into product requirements that are consistent with the long term customer experience vision.

  • Validate and improve upon product requirements through user experience reviews, user acceptance testing, and pilot management as appropriate. Work closely with cross functional teams and marketing partners on the commercialization of product launches. 

  • Work with Professional Education, clinical, legal/regulatory, customer marketing, customer care, and sales teams to deliver best-in-class product improvement launches.

  • For assigned products:  monitor on-going health, adoption metrics, and feature usage; collect internal and external feedback; investigate, prioritize, and implement improvements and enhancements to maintain and/or increase benefits of product; work with international counterparts to determine international product development / release plans; determine version or product phase-out plans as appropriate


Additional responsibilities: As Assigned


EDUCATION and/or EXPERIENCE



  • BS or BA required, MBA a plus.

  • A minimum of 5-7 years working in product development organizations, with demonstrated successful launches.

  • Proven track record of setting product development targets and delivering results a must.

  • Experience in medical device or dental product development preferred.

  • Self-starter, work in a fast pace environment with the ability to manage and deliver multiple projects.

  • Excellent communication and organization skills

  • Ability to work well in team (marketing and cross-functional) environment

  • Strong project management skills


 


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