Senior Software Engineer - Enterprise Application
Software Engineering/Product Development | Oakland, CA, United States
Join one of the fastest growing web search properties on the Internet: Ask.com combines world-class search technology with one-of-a-kind search tools to help people get what they are looking for faster. Ask.com, a wholly-owned business of IAC (NASDAQ: IACI), is one of the leading general search engines on the Internet. The Ask Network of sites has more than 174 million worldwide unique monthly users according to June 2009 comScore data. Ask.com syndicates its search technology and advertising solutions to a network of affiliate partners.
Ask.com part of IAC InterActiveCorp (NASDAQ: IACI). Fortune magazine recognized IAC as the most admired company in the Internet Services and Retailing industry for 2007 and 2008.
Summary
Ask.com's Search Marketing division is making significant investments in developing a technology platform to drive innovative solutions to support our production and operational teams including sales, customer support, marketing, finance, and external partners. This is a great opportunity to lead the overall architecture on the design of our back office solutions for the Ask Sponsored Listings PPC marketplace. We are looking for an architect with a view of the 'big picture' for our back office solution and how that solution integrates with our customer facing advertiser portal. You must be well-experienced in implementing back office integration solutions in C#, ASP.NET, HTML, JavaScript, XML Processing on MSSQL Server. We are looking for hands on engineer who enjoys working within a fast paced startup type environment.
Job Description
The primary job responsibility is providing technical, functional /domain leadership and expertise to team of developers in architecting, designing and implementation of solutions that will automate, optimize and improve the back office operations of ASL PPC/SEM business operations. Architect must pay special attention to overall workflow of our CRM solution and smooth/seamless integrations with supporting support, billing, and contract management systems. Areas of focus also include Opportunity management (pre-sales), Order management (Sales), Contract Management (Legal), Billing Operations (Finance), lead generation, email (Marketing), and incident management (Customer Service).
REQUIRED SKILLS (MUST HAVE)
Minimum of 5+ experience in:
* Strong back office integration experience focused on software development. Demonstrable expertise with designing, developing, deploying, and maintaining enterprise back office software applications.
* Hands-on experience with C#, ASP.NET,T-SQL, HTML, JavaScript, and XML processing.
* Experience with CSS, AJAX, JSON, Web Services (SOAP and/or REST).
* Expert with SQL and relational databases (MS SQL Server required).
* A focus on the end-user experience
* Demonstrable ability to communicate technical information clearly in oral and written formats
PREFERRED SPECIFIC DOMAIN/FUNCTIONAL SKILLS
* RightNow CRM Solution Implementation experience (Strong preference)
* PPC/SEM Operations domain (Strong Preference)
* Back office business functions
- Lead Generation / Opportunity Management
- Order Management
- Contract Management
- Finance/Billing Operations
- Marketing Operations
- Customer Service
MINIMUM EXPERIENCE & EDUCATION
* Minimum of 5 years of experience
* BS in Computer Science or equivalent (Masters is a plus)
Location: Oakland, CA